Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
Our Refund time frame is 3 to 15 days based on different payment types and modes once the refund request is approved successfully.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods cannot be returned.
Additional non-returnable items:
- Gift cards/coupons
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you a communication to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment (in case of COD, we’ll refund to your bank account), within a certain amount of days (as per bank standards).
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit/debit card company(if paid by card), it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] and we’ll do the needful accordingly.
Sale items
Only regular priced items may be refunded. Sale items in some circumstances cannot be refunded.
Exchanges
We only replace items if they are delivered in damaged condition. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: BANGARI AGRO NATURALS LLP, #30/1A, RAJENDRANAGAR, KESARE, MYSURU-570007, KARNATAKA.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit coupon for the value of your return. Once the returned item is received, a gift coupon/certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: BANGARI AGRO NATURALS LLP, #30/1A, RAJENDRANAGAR, KESARE, MYSURU-570007, KARNATAKA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at [email protected] for questions related to refunds and returns.